Rent the Runway

The well-known fashion renting company received an avalanche of bad comments following a series of fulfilment and inventory problems experienced at the end of September. Management responded promptly with an adequate damage control strategy, a well-positioned media presence and checks written to angry customers. After a shorter than expected time the company returned to declare that the issues caused by the new system were solved, and that the company is “back to business” as usual. As a customer who had experienced more than once their lack of reliability prior to September 24th, I ask myself: are they going back to what they were, or to a business we can 100% count on?

Image credit: IStockphoto by Getty Images

260 Sample Sale shared pics from inside Rent the Runway Sample Sale. Shop gently-used designer clothing, dresses, gowns, outerwear, handbags, and accessories at up to 90% off retail. Designers include ML Monique Lhullier, Diane Von Furstenberg, Opening Ceremony, Badgley Mischka VEDA, Nicholas, Derek Lam 10 Crosby, and more.

WHEN: 10/1 – 10/6; Tue (10-8), W-Th (10-7), F-Sat (10-8), Sun (10-5)

WHERE: 260 Sample Sale
260 Fifth Avenue
New York, NY 10001

Images credit: 260 Sample Sale